1. Order Processing Time

Orders are typically processed within 1–2 business days. Processing time may be longer during sales, peak seasons, or due to operational delays.

2. Delivery Timeline

Delivery timelines depend on your location and courier service. Most orders are delivered within 3–7 business days.

3. Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before payment is completed.

4. Tracking

Once your order is shipped, tracking details will be shared via email/SMS (if provided). Tracking availability depends on the courier partner.

5. Incorrect Address / Delivery Failure

Please ensure your shipping address is correct. If a delivery fails due to an incorrect address or unreachable customer, the order may be returned to us and additional charges may apply for re-shipping.

6. Delays

Delivery may be delayed due to weather conditions, courier delays, strikes, or other factors outside our control. We are not liable for delays caused by third-party courier services.

7. Damaged Packages

If the package appears tampered with or damaged, we recommend you record an unboxing video and contact support immediately.

8. Contact

For shipping-related support, contact us at:

support@yourdomain.com

(Replace this email with your real support email.)