1. When Can You Cancel?

You can request a cancellation only before the order has been shipped or dispatched.

Once the order is shipped, it cannot be cancelled. In such cases, you may refer to our Refund Policy (if applicable).

2. How to Request Cancellation

To request a cancellation, contact our support team with:

3. Cancellation Confirmation

Cancellation is not guaranteed until confirmed by our support team. If the order is already in dispatch processing, we may not be able to cancel it.

4. Refund for Cancelled Orders

If the cancellation is approved, the refund will be initiated to the original payment method. Refund processing may take 5–10 business days, depending on your bank or payment provider.

5. Service / Subscription Cancellations

If your Service includes memberships, subscriptions, or recurring billing, cancellation rules will be shown on the pricing/checkout page. Subscriptions may be cancelled anytime, but refunds for unused periods depend on the plan terms.

6. Contact

For cancellation support, contact us at:

support@yourdomain.com

(Replace this email with your real support email.)